Set up email notifications in QryptoPay
QryptoPay can warn you by email about blocked payments, licence issues, and payout delays — no need to check the panel manually to catch these.
Mail server settings are shared across the whole QryptoPay module: if you have several merchants, emails for all of them are sent from the same SMTP server (sender).
Where to configure it
In the sidebar, open QryptoPay → "Settings" — the section opens directly on the "Mailing" tab.
Until the mail server is configured, the card shows the "Not configured" status and the "Mail service isn't connected" warning — until then, notifications aren't sent, and you risk missing a blocked payment or a stuck payout. Click "Configure SMTP" — setup takes about 2 minutes.
What notifications you'll get
- about blocked payments — the wrong asset or network, or no wallet configured;
- about licence issues — the payment limit is reached, or the licence check is temporarily unavailable;
- about payout delays — the wallet doesn't have enough for fees to move funds already received from a customer.
QryptoPay doesn't send daily digests or marketing emails — actionable notifications only.
SMTP setup
Click "Configure SMTP" — the panel opens the "Configure SMTP server" dialog, where you fill in:
- "Server name" — the domain name of your SMTP server, for example
smtp.your.domain; - "Server port" — the port for sending emails (587 is the standard TLS port);
- "Sender address" — recipients will see this as the sender;
- "Username" — the login for the mail server, doesn't have to match the sender address;
- "Password" — only during initial setup; after saving, the password is changed with a separate "Change password" button.
Below that is an encryption toggle: "TLS" (STARTTLS, usually port 587) or "Implicit TLS" (a deprecated method, also known as SSL, usually port 465). The values are mutually exclusive — "TLS" is selected by default.
💡 Tip
Any SMTP server works — Gmail, Yahoo, or your own mail server on BeAdmin. See How to deploy a mail server with BeAdmin for how to set one up.
Notifications turn on automatically after saving — there's no separate toggle to click.
Managing an already configured mailbox
Once the server is configured, the card shows the saved "SMTP settings" (server, port, sender address, username, and a masked password) and an "On" / "Off" toggle you can use to pause sending emails temporarily without deleting the settings.
Buttons at the bottom of the card:
- "Change settings" — changes the server parameters (except the password, which has its own button);
- "Change password" — changes the SMTP server password separately from the other settings;
- "Send test email" — checks delivery to any address you provide; the email goes out through the saved SMTP settings regardless of the notifications toggle;
- "Clear" — after confirmation, removes the SMTP settings and turns off notifications; you can set everything up again at any time.
Notification language
The "Notification language" block selects the language QryptoPay uses for all notification emails. The choice is saved as soon as you change it.
Who gets notified
Mail settings only define how emails are sent. The recipient address is set separately: for the merchant as a whole — in the "Notification email" field when creating or editing it, and for balance and payout notifications on a specific wallet — the same field in the wallet's own settings, see How to add a wallet in QryptoPay.
⚠️ Important
If no address is set for the merchant or the wallet, the corresponding email simply isn't sent — the mail server keeps working for the other merchants and wallets.